Support
Help with signing in, invitations, property records, billing and account access is available by email.
Contact support
Email info@myproppilot.co.uk and include the email address used for your account, the organisation name and a clear description of the problem. Do not send passwords or full payment-card details.
Login problems
Use the password reset link on the login screen. Tenant and contractor users should sign in with the exact email address that received their invitation.
Account deletion
Instructions are available on the account deletion page.
Last updated 20 July 2026.